Info - About Sweatsedo

Christmas 2024 Shipping Schedule:
For your Sweatsedo to arrive by Wednesday 12/25/24, place your order by 1pm:
Tuesday 12/17:  Choose Free/$10 Shipping
Friday 12/20:  Choose 2 Day Shipping
Monday 12/23:  Choose Overnight Shipping

We are embellishing right up to the cutoff everyday.  

Exchanges & Returns, all orders placed between 11/1/24-12/31/24  qualify to be exchanged or returned until 1/31/25.

If you have any questions please do not hesitate to contact us:
phone:  775-883-2096
email:  customerservice@sweatsedo.com

Free Shipping on all orders over $100 (US Only):

Spend $100 on your order and it ships for free.  Your order usually arrives in 5 business days or less.  Of course you still have the option to upgrade to faster shipping.  APO/FPO Qualify for free shipping via Priority Mail.  *Not applicable to wholesale orders.
$10 Ground Shipping (US Only).  If you don't qualify for free shipping, it's the next best thing:

Shipping to Canada:
If you choose USPS Priority Mail Shipping we are upgrading to UPS Intl Ground, included in the shipping charge are duties, taxes, etc.

If you have any questions please call 775-883-2096.

Information
Stylish Velour Tracksuits, Sweatsuits & More

Sweatsedo was established in 2002 by a group of friends. It all started at a party where one of our friends came dressed up in a stylish and comfortable velour tracksuit from a NYC hip-hop shop.  We all fell in love instantly! Little by little, more of our friends bought these tracksuits and we started selling them online however, we noticed they ran a bit big. Eventually, we grouped together and began making custom track suits for men, women and children.

We are located in Carson City, NV but ship all over the US and internationally. Our tracksuits are made of high quality materials and we do everything in-house from design to digitizing and even embroidering the tracksuits. Everything we sell is custom made in Los Angeles, with the exception of the men’s Sweatsedos. Learn more about our care, shipping and policies below.

Our Mission - Help You Find Your Speed Of Leisure

We aim to help you feel your best while enjoying life.  We make high quality, plush velour tracksuits perfect for relaxing after work, after sports, or anytime you want to feel comfortable.  Put on your velour tracksuit and anything is possible!  We are the tuxedo of sweatsuits.  Your tracksuit will help support the comfort, leisure and fun parts of your lifestyle.  Our goal is to help you find your speed of leisure

How To Care For Your Velour Sweatsuit

“Velour” can sometimes be an intimidating material.  Are you wondering how to wash velour to keep it from losing its luster and style? Well, it’s easy.  At Sweatsedo HQ, we wash and dry our Sweatsedos to clean them. So, you should too! Wash your Sweatsedo in cold water to help the color stay vibrant and toss them in a dryer to dry.  The dryer actually helps fluff up the velour material. For best results turn your Sweatsedo inside out when washing.

International Shipping

We use UPS International Priority and Economy and USPS for International shipping.

Shipping to Canada there are different speeds for shipping all done through UPS.  The shipping charge at checkout includes duties, taxes, etc.

International customers: Please note, we will only ship your order to your credit card billing address. Your address will be verified via MasterCard/Visa before your shipment. You are responsible for any duties, taxes, etc. imposed on your order. For more information, please contact customs.

Contact Us:

Sweatsedo
3140 Research Way #70
Carson City, NV 89706

customerservice@sweatsedo.com
(775) 883-2096 tel
(775) 883-2616 fax

Sweatsedo Shipping Policy

Shipping is the responsibility of the customer and is not refundable. No credit is given for lost packages. Non-returnable items sent back to us will not be returned and no exchange or credit will be issued. We do not issue credits of any sort for shipment delays due to weather related issues or other events beyond the control of Sweatsedo and our shipping carriers (FedEx, USPS, UPS, etc.). Events include airport closings and natural disasters. Most shipments will be delivered between the house of 10am and 7pm.

Sweatsedo & FedEx

UPS, FedEx & USPS  pick up from Sweatsedo HQ everyday.
Whether you need Overnight, 2-day or ground shipping,
we can get you your Sweatsedo fast!

Sweatsedo Privacy Policy

Sweatsedo uses a secure server so that your information stays private. When you enter your information (credit card information, phone number and other sensitive information) our secure socket layer (SSL) encrypts your information with the best encryption software in the industry. Your information will be encrypted on your computer, delivered to us through the internet as a jumbled code and decoded on our secure server. Ozio Lifestyle DBA Sweatsedo will not make the information provided to us by any customer or email subscriber available to any person or entity.

Sweatsedo Return Policy

If for any reason you are not completely satisfied with your unembroidered order, Sweatsedo will exchange the item or refund the purchase price. Contact us via email or phone to receive a return authorization number within 30 days of receipt of your shipment. Ship the authorized return so that we receive it within 7 days from the date we give you the authorization. Sweatsedo is not responsible for return shipping costs. Return shipping costs is the customer’s responsibility. 

Customized items are not returnable or refundable. Contact us with questions about size before you place an order.  Sweatsedo holds the right of refusal over all returns (i.e. if something has been worn, smells like smoke, is covered in cat hair, etc.) and no refund or exchange will be granted. There will be a 15% restocking charge on all returns.

Ship returns to: 
Sweatsedo Attn:  Returns
3140 Research Way #70
Carson City, NV 89706.

Place Your Order Today!

Positive word-of-mouth and excellent customer service is what has kept us going all these years. Please feel free to contact us at 775-883-2096 with any questions or concerns you may have and we will gladly help. We can’t wait to create your custom velour Sweatsuit today!